Help centre / Suppliers

Supplier profile refresh (re-verification)

Asking existing suppliers to re-confirm their details and merging what comes back.

Suppliers → Profile Refresh: sends every active supplier (or a chosen list) a personal 30-day link to /apply pre-filled with their current details. They correct anything, upload current documents and submit.

• Progress card — in the dialog: invited / completed / outstanding / expired, with a list of who hasn't responded and a Re-invite Outstanding button. Suppliers holding an unused link for 14+ days are chased automatically once.

Merging

The submission appears in Onboarding tagged Profile Update. What will change on merge previews each field (current → new) and incoming documents; Merge into Profile applies non-empty values, carries documents to compliance and stamps the refresh date. Conversion is blocked for these so no duplicate suppliers are created.

Related: Supplier onboarding · Supplier compliance