Help centre / My Work & Jobs

Reading a job page

Every section of a job, top to bottom, and which ones matter before you set off.

Tap a job on My Work to open it.

A job in My Work

Section What it tells you
Header Reference, title, status (Scheduled → In progress → Completed) and a Contract visit chip when it belongs to a contract
Address & directions The full address, a red ///what3words link to the exact entrance and Get Directions (Google Maps)
Site contact Name and tap-to-call number of the person on site
Instructions What the office wants done, plus category and schedule
Access & Site Info (amber) The client's registered access notes — alarm codes, key safe, parking, sign-in. Read before you arrive
Required Compliance RAMS, method statements or policies linked to the job — open and acknowledge each before Arrive unlocks
Checklist & Job forms Steps to tick and forms to fill; required items block completion
Files & Site Photos Before and After folders plus drawings from the office
Expenses Log receipts against the job
Action buttons Arrive when you get there, then Complete job when finished

Before you set off

  1. Access notes — do you have the code / key?
  2. Required compliance — acknowledged?
  3. Parts — anything on the instructions you need to pick up? Raise a PO if so.

Note: The client's prices are never shown to you; the office handles the money side.

Related: Arriving on site · Completing a job · Required compliance documents