Help centre / Marketplace

Quote requests, direct job offers, messages & reviews

Ask for a quote or offer a job at an agreed price, chat in a thread and rate the work afterwards.

From a contractor's page:

Quote requests and job offers

Request a quote

Describe the work, add photos, a needed-by date, the site and a priority; link an existing job if you like. The contractor quotes in the thread; Accept raises a Works Order to them automatically and adds them to your Suppliers list (marked from the Marketplace) the first time.

Offer a job directly

Already agreed a price? Offer job creates the Works Order immediately with status sent until the contractor accepts. Decline or withdraw cancels it.

Urgent work

High or urgent priority also sends the contractor a text message or WhatsApp ping (when they've opted in) — the toast tells you whether it went.

Messages

Every request has its own thread with unread counts for both sides. My Requests lists everything you've sent with status: open → quoted → offered → accepted → completed.

Reviews

When a job is completed you'll be nudged after three days (in-app + office e-mail) to leave a star rating and review; contractors can also ask for a review once. Reviews feed the public rating on their listing.

Warning: Spotted a problem with a listing? Report it with a reason — the Fixlr team reviews every report, and three reports from different companies hide a listing automatically.

Related: Browse & compare · Works orders